The Metropolitan Fire Chiefs Association is committed to information security, confidentiality, and transparency. We take extreme caution to protect and manage data in accordance with accepted standards and applicable data protection regulations.

Personal information we collect and how it’s used

We collect personal information to provide services to our clients and their users and in association with our own business and marketing activities.

Personal information collected through our products and services

Metropolitan Fire Chiefs Association complies with the European Union General Data Protection Regulation (GDPR) and the UK Data Protection Act (DPA). All processing done on behalf of our European clients is subject to Standard Contractual Clauses adopted by the European Commission.

Information collected through our programs and/or services is used only to better/improve services to our users and grant funders, for example, to send event- and organization-related push notifications to your email. The Metropolitan Fire Chiefs Association values and respects your decision to share any relevant information.

Personal information collected through our websites and events

The Metropolitan Fire Chiefs Association collects a limited amount of personal information for our own legitimate interests, such as your name and email address, in response to contact requests through our websites, requests for product or service information, and registration for events where we sponsored or exhibited. This information is shared with our email marketing provider to process your requests and to market our own products and services.

Personal privacy inquiries

In compliance with the Privacy Shield Principles, the Metropolitan Fire Chiefs Association commits to resolving complaints about our collection or use of your personal information. Individuals with inquiries or complaints regarding our privacy practices should contact us first.

Cooperation with authorities and other lawful purposes

We will share personal information with companies, organizations, or individuals outside of the Metropolitan Fire Chiefs Association if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

  • Meet any applicable law, regulation, legal process, or enforceable governmental request
  • Enforce applicable Terms of Service, including investigation of potential violations
  • Detect, prevent, or otherwise address fraud, security, or technical issues
  • Protect against harm to the rights, property, or safety of the Metropolitan Fire Chiefs through, our users, or the public as required or permitted by law